Common Questions

Please read our FAQs page to find out more.

Do I need to make an appointment if I am dropping off my media?

Local drop-off and pickup are available at Camera Canada in Cherryhill Mall, 301 Oxford St W, London. Please place your order online first. Package your media in a sealed box, enclose a copy of your invoice, and label the outside with your name, phone number, and order number.

Camera Canada handles drop-off and pickup only. For questions about your order, contact Precision Transfers at 1-888-827-7379 or info@precisiontransfers.com.

How long will my order take?

Our current estimated turnaround is approximately 2–3 weeks after your media arrives at our processing facility. Shipping and transportation time are additional. Large or complex orders may take longer. Please contact us before ordering if you have a specific deadline.

Why should I upconvert my media to HD?

HD upconversion can help older standard-definition video display more smoothly on modern televisions. It increases the output resolution and, depending on the source, may improve the appearance of edges and reduce visible noise. However, it cannot recreate detail missing from the original recording. The final quality depends on the condition and quality of your source media.

Still Have Questions?

We're here to help. Reach out to our team and we'll be happy to assist.

It's easy as 1, 2, 3.

How it Works

The process is easy, simply create your order, send in your media and we'll digitize your memories.

Place an Online Order

Send in Your Media

View & Save Your Media